Users see duplicated chats in Collaboration
(Doc ID 2946638.1)
Last updated on MAY 25, 2023
Applies to:
Oracle Fusion Cloud Field Service - Version 23.A.07 to 23.A.13Information in this document applies to any platform.
Symptoms
Technicians are seeing 2 chat entries with the same technician in the Collaboration module.
Changes
Cause
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