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Oracle Fusion Learning Cloud: The Access Group Viewers and Total Recipients Numbers Do Not Match (Doc ID 2946933.1)

Last updated on OCTOBER 11, 2024

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

After creating an Access Group using a Person Criteria, the Access Viewers and the Total Recipients do not match up correctly. For example, the Person Criteria for the Access Group shows 500 users but when viewing the Access Viewers, the count it only showing 480 users.

Cause

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In this Document
Symptoms
Cause
Solution
References


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