Fusion Global HR :JOURNEYS - Enterprise Onboarding Checklist Email Is Not Being Sent To Pending Worker (Doc ID 2947769.1)

Last updated on JULY 23, 2024

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.23.01.0 version, Global Human Resources

JOURNEYS - Enterprise Onboarding Checklist email is not being sent to Pending Worker.

Pending Worker is receiving other emails such as the Password Reset Confirmation Email and the issue seem to be with BIP Based notifications.

Below are the setups that were already in place -

1.Profile Option - ORA_PER_CHECKLIST_NOTIFY_HOME_EMAIL was set to "Y"

2.Notification Mode from BPM Administration was set to "All"

3.Customer was using BIP Based notifications for the Onboarding Journeys

4.BPM Task - AllocatedHumantask and AllocatedChecklistTaskFYI were verified as per KM Note - Checklist - Enterprise Onboarding Emails - How to control the email notifications? (Doc ID 2521929.1)

Solution

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In this Document

Goal

Solution

References

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Fusion Global HR :JOURNEYS - Enterprise Onboarding Checklist Email Is Not Being Sent To Pending Worker (Doc ID 2947769.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!