Oracle Fusion Human Resources Help Desk Cloud Service: How to Hide the "Date of Birth" and "National ID" fields in the "Primary Point of Contact" fields, when Creating a SR (Doc ID 2948383.1)

Last updated on MAY 13, 2023

Applies to:

Goal

How to hide the DOB "Date of Birth" and "National ID" fields in the "Primary Point of Contact" screen when creating a SR? For example:

• Help Desk/HR Service Requests /click on "Create Service Request"
• Click  on the down arrow, next to the "Primary Point of Contact" field, and click on search
• Search for a person
• The "Date of Birth" and "National ID" fields are displayed

Solution

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