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Posting Of Debit Memos Generated From Complex Deals Fail With Balancing Error (Doc ID 2949248.1)

Last updated on MAY 16, 2023

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19.3 version, Posting

Posting of debit memos generated from complex deals fail with balancing error.

ERROR
-----------
" Header amount of -333.98 does not equal to total detail amount of -336.29"

Steps to Recreate:

  1. Created a complex deal for multiple items and locations.
  2. Interface the deal income in the staging table.s
  3. Run reimcomplexdealupload batch and notice the debit memo created.
  4. Run reimposting batch.
  5. Notice that posting fails with balancing error.
    " Header amount of -333.98 does not equal to total detail amount of -336.29"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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