User cannot modify a PaymentGroup once the State is set to "AUTHORIZE_FAILED" In OCC.
(Doc ID 2949909.1)
Last updated on AUGUST 24, 2023
Applies to:
Oracle Commerce Cloud Service - Version 23.1.1 and laterInformation in this document applies to any platform.
Symptoms
ISSUE STATEMENT
Users cannot delete the payment group if the state is set to AUTHORIZE_FAILED in OCC. Once the Customer encounters the following error, the payment group cannot be deleted.
STEPS
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The issue can be reproduced at will with the following steps:
1. log in to the site and add an item to the cart.
2. Proceed to checkout and proceed to submission of the order.
3. During the order submission, if the above error is encountered, then try to delete the paymentGroup associated with the Order.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |