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Transaction History Doesn't List Layaway Initiate Transaction (Doc ID 2950250.1)

Last updated on JULY 06, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 and later
Information in this document applies to any platform.


Transaction History doesn't list Layaway Initiate transaction.

When Layaway Initiate transaction is triggered from Xstore, it updates POS_TRANSACTION table and increases QUANTITY_CUSTOMER_RESERVE in STORE_ITEM_STOCK table. But it is not visible in Transaction history screen, even though available SOH is reduced.
The issue can be reproduced at will with the following steps:
1. Create a layaway initiate transaction from Xstore
2. Login to EICS > transaction history
3. Such POS transaction will not be visible.


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