Transaction History Doesn't List Layaway Initiate Transaction
(Doc ID 2950250.1)
Last updated on JULY 06, 2023
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 and laterInformation in this document applies to any platform.
Goal
Transaction History doesn't list Layaway Initiate transaction.
When Layaway Initiate transaction is triggered from Xstore, it updates POS_TRANSACTION table and increases QUANTITY_CUSTOMER_RESERVE in STORE_ITEM_STOCK table. But it is not visible in Transaction history screen, even though available SOH is reduced.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a layaway initiate transaction from Xstore
2. Login to EICS > transaction history
3. Such POS transaction will not be visible.
Solution
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In this Document
Goal |
Solution |