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Transaction History Doesn't List Layaway Initiate Transaction (Doc ID 2950250.1)

Last updated on JULY 06, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Goal

Transaction History doesn't list Layaway Initiate transaction.

When Layaway Initiate transaction is triggered from Xstore, it updates POS_TRANSACTION table and increases QUANTITY_CUSTOMER_RESERVE in STORE_ITEM_STOCK table. But it is not visible in Transaction history screen, even though available SOH is reduced.
 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a layaway initiate transaction from Xstore
2. Login to EICS > transaction history
3. Such POS transaction will not be visible.
 

Solution

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In this Document
Goal
Solution


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