My Oracle Support Banner

SOCS - V23.1.201 JSONObject["count"] Not Found. (Doc ID 2950645.1)

Last updated on MAY 25, 2023

Applies to:

Oracle Retail Store Operations Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Goal

When testing the build for upcoming release scheduled for 22-MAY, (v23.1.201) after login to SOCS they have encountered error prompt JSONObject["count"] not found. In Open transactions screen on the upper right corner there is [object Object] instead of the counter. After confirming user is able to proceed with the process but it's not user friendly.

Note: Version checking was disabled as they were testing the build.

ERROR
-----------------------
JSONObject["count"] not found.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the app
2. Enter user credentials
3. Open transactions screen is displayed with list of opened transactions for the store
Expected - list is displayed and in upper right corner counter is displayed
Actual- list is displayed and in upper right corner [object Object] is displayed
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.