Credit Memos Not Included In Dunning Letters
(Doc ID 2951186.1)
Last updated on MAY 24, 2023
Applies to:
Oracle Fusion Advanced Collections Cloud Service - Version 11.13.23.01.0 and laterOracle Fusion Receivables Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.
Goal
Include credit memos is not working as expected for staged dunning method.
Client configured a staged dunning method and wants to use the option "Include Credit memos" but the dunning letter is sent to the customers without the line for the credit memos.
Solution
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In this Document
Goal |
Solution |