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OCI: Management Agent Upgrade Fails With "Failed to unpack agent software." (Doc ID 2951271.1)

Last updated on NOVEMBER 02, 2023

Applies to:

OCI Management Agent Service - Version N/A and later
Microsoft Windows x64 (64-bit)


OCI Management Agent Upgrade using Manual method, fails with errors below:

<PATH>\oracle.mgmt_agent.230427.2233.Windows-x86_64> installer.bat -u
64 bit Windows OS found.
Checking pre-requisites

Checking if C:\Users\mgmt_user\Desktop\oracle.mgmt_agent.230427.2233 directory exists
JAVA_HOME found at: C:\Program Files\Java\jdk1.8.0_321

Executing upgrade
Unpacking software zip
The system cannot find the path specified.
Failed to unpack agent software.



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