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OCI: Management Agent Upgrade On Windows Fails With "Agent service does not exists." (Doc ID 2951292.1)

Last updated on NOVEMBER 02, 2023

Applies to:

OCI Management Agent Service - Version N/A and later
Microsoft Windows x64 (64-bit)

Symptoms

OCI Management Agent Upgrade On Windows Fails With below error when the first upgrade attempt had failed.

<PATH>\oracle.mgmt_agent.XXXXXX.XXXX.Windows-x86_64>installer.bat -u
64 bit Windows OS found.
Agent service does not exists. Please proceed with the fresh install

Cause

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In this Document
Symptoms
Cause
Solution
References


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