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RAP/RI/POM: Why Is POM Email Notification Sent for Long Running Job When the Batch Job Is Under the Calculated Threshold? (Doc ID 2951797.1)

Last updated on MAY 26, 2023

Applies to:

Oracle Retail AI Foundation Cloud Service - Version 23.1 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 22.1 and later
Oracle Retail Merchandise Financial Planning Cloud Service - Version 23.1 and later
Oracle Retail Demand Forecasting Cloud Service Plus - Version 23.1 and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Goal

Why is an automated batch email sent for a batch job that system calculates is long running when it is not long running. Additionally, the business date is blank in the email notification.

For example: 
RI :: Job RI_<NAME>_JOB is classified as long running one for
Other batch jobs that are indeed long running show as:
RI :: Job RI_<NAME>_JOB is classified as long running one for 25-MAY-2023.

The job has the following settings:
Threshold Run Time for RI_<NAME>_JOB has not been set.
Long Run Average Time Multiplier=2.
Historical Average Run Time=10 seconds.
This job is therefore considered long running if it is running for 20+ seconds, however it is completing in under 20 seconds.

Solution

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