To Do Mangement Portal Not Loading For IMD Exception Details
(Doc ID 2952192.1)
Last updated on MAY 31, 2023
Applies to:
Oracle Utilities Customer Cloud Service - Version 22B to 23A [Release 22 to 23]Oracle Utilities Meter Data Management - Version 2.5.0.1.1 to 2.5.0.1.1 [Release 2.5]
Information in this document applies to any platform.
Symptoms
On: 21C version, Environment Related
To do Management Portal not loading for IMD Exception details
ERROR
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Error: System Error. Please see the logs for more details.
Internal exception encountered for v2Read against business server[exceptionXrefid=XXXXXXXXXXXXXXX]
Message Number 11001,502
STEPS
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The issue can be reproduced at will with the following steps:
1. To-Do Management Search:
To Do Type: IMD Exception
Message: IMD date range is out of bounds compared to date periods allowed in the Master Configuration. (11802,10951)
2. Click on the search button:
Error: System Error. Please see the logs for more details.
Internal exception encountered for v2Read against business server[exceptionXrefid=XXXXXXXXXXXXXXX]
Message Number 11001,502
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |