SOH Column on Stock Count Auth Screen Does Not Display Snapshot Count (Doc ID 2952252.1)

Last updated on MAY 30, 2023

Applies to:

Symptoms

On the Stock Count Auth screen, SOH column to show the snapshot count and not the current SOH. The current SOH is not useful to have on this screen. 

Steps to Reproduce:

1. On the handheld (SOCS) go to Inventory Management.
2. Click Stock Count.
3. Click Create.
4. Scan the items onto the stock count with the quantities.
5. Click the ellipse and select Complete.
6. Go to EICS and click Inventory Management.
7. Click Stock Count Authorization.
8. Select the stock count that you had just completed.
9. Select the child count for it to view the counts.
10. The SOH column is showing the current SOH for the items.
11. Click Update Auth Qty.
12. Click Confirm.
13. Stock count confirms and takes you back to the first screen.
14. Click on the stock count that you just confirmed and select the child count to review it.
15. The SOH column shows the current SOH that you just changed when finalizing the count. It should be showing the Snapshot quantity.

Changes

Cause

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