Intermittent Internal Server Error - 500 After Logging-In Via SSO In OSF Site
(Doc ID 2953475.1)
Last updated on JULY 06, 2023
Applies to:
Oracle Commerce Cloud Service - Version 23.1.1 and laterInformation in this document applies to any platform.
Symptoms
After logging-in via SSO flow in an OSF application, even though the authentication of the user is successful in both the IdP and Storefront (POST SAML/post request is successful), the OSF node returns a 500 - Internal Sever Error when trying to render the page configured in the SAML RelayState.
The OSF container logs show the following error:
Furthermore, the configuration suggested in KM Article [OSF] 500 - Internal Server Error In The RelayState Page After Successful SSO Authentication In Non Default Site (Doc ID 2941252.1) is already in place where applicable.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |