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OCI Database Management Service : Accessing Performance Hub Page Shows "Failed to get performance details for the database." (Doc ID 2953503.1)

Last updated on JANUARY 13, 2024

Applies to:

OCI Database Management Service - Version NA and later
Information in this document applies to any platform.

Symptoms

Oracle Cloud Infrastructure (OCI) Database Management Service was enabled. Accessing Performance Hub fails with following error:

Failed to get performance details for the database. Check if the database is open and accessible. If the database is in good status, try reducing the selected time range. If the problem persists, contact Oracle Support and provide the following information. Error code = DB_Execution_Exception, request ID = <Request ID>, query ID = <Query ID>, category = DB_Target

Cause

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In this Document
Symptoms
Cause
Solution


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