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The Billing Schedule At The Line Level Does Not Get Generated For Extended Warranty Service Contracts (Doc ID 2953652.1)

Last updated on JULY 06, 2023

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.10.0 version, Service Contract

ACTUAL BEHAVIOR
---------------

Generate Billing Schedule does not work for Extended Warranty Contracts through the User Interface (UI).

The Billing Schedule at line level do not get generated. This is causing issues when activating the Service Contract.

EXPECTED BEHAVIOR
-----------------------
Generate Billing Schedule, at line level, are expected to get generated for Extended Warranty Service Contracts.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Try to generate the Billing Schedule through the User Interface (UI).

  1. Open the Contract
  2. Navigate to the Product level
  3. Generate Billing Schedule

2. Observe the Billing Schedule at line level not getting generated.



Cause

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In this Document
Symptoms
Cause
Solution
References


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