Validate Customer Dunning Report: Customer/Account is not Delinquent. Collections Summary Data is Not Refreshed (Doc ID 2953771.1)

Last updated on JULY 24, 2024

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

When triggering the Validate Customer Dunning Setup Report and checking the PDF output the following messages are displayed:

Customer/Account is not Delinquent.

Collections Summary Data is Not Refreshed.

Cause

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In this Document

Symptoms

Cause

Solution

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Validate Customer Dunning Report: Customer/Account is not Delinquent. Collections Summary Data is Not Refreshed (Doc ID 2953771.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!