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Reports Have Very Low Order Count than Actual Orders (Doc ID 2953906.1)

Last updated on JUNE 23, 2023

Applies to:

Oracle Commerce Cloud Service - Version 23.1.1 and later
Information in this document applies to any platform.

Symptoms

Some customers may see much lower sales and orders on reports than actual orders in OCC. Clearing cache and restarting the report server (OBIEE) won't resolve the issue.

Cause

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In this Document
Symptoms
Cause
Solution
References


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