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Unifier IOS App - Rich Text Field Is Inaccessible On Record Creation (Doc ID 2954362.1)

Last updated on JUNE 13, 2023

Applies to:

Primavera Unifier Cloud Service - Version 23.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Unifier iOS App - Rich Text Field is Inaccessible on Record Creation.

When a record is first created, the rich text field editor button is clipped behind the element. 

EXPECTED BEHAVIOR

The rich text field editor button should not be behind the element when creating a record.

The issue can occasionally be reproduced at will with the following steps:

  1. Create a draft record of a Business Process (BP) utilizing rich text fields. Save and close the draft.
  2. Open the draft and attempt to open the Rich Text editor. The editor button appears to  be behind the rich text field and is inaccessible.
  3. Switch to a detail form and then back to the main form. The rich text editor button will now be accessible.

Cause

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In this Document
Symptoms
Cause
Solution
References


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