OTM Throws Error "No available router to destination" While Trying to Enable 'External User' and/or 'OBIEE Non-SSO User' Checkboxes in User Manager (Doc ID 2954790.1)

Last updated on JUNE 12, 2023

Applies to:

Oracle Transportation Management Cloud Service - Version 22.1 and later
Information in this document applies to any platform.

Symptoms

OTM System is throwing error while tried to enable the check boxes for 'External User' and 'OBIEE Non-SSO User' in User Manager for any User.

Sample error message is similar to:

Even, trying from DBA.ADMIN user is getting the same error.

Cause

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In this Document

Symptoms

Cause

Solution

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OTM Throws Error "No available router to destination" While Trying to Enable 'External User' and/or 'OBIEE Non-SSO User' Checkboxes in User Manager (Doc ID 2954790.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!