Fusion Global HR: When Running Open Enrollment Beneficiaries Are Dropped
(Doc ID 2955054.1)
Last updated on JULY 04, 2023
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.23.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.23.04.0 version, Benefits
ACTUAL BEHAVIOR
---------------
Open enrollment is dropping beneficiaries.
Family and Emergency contacts > open a contact > Delete > contacting is end-dating instead of deleting the contact. The user is not aware that the contact will end date and not delete. This is creating issues with benefits.
When running Open LE - beneficiaries were being dropped off.
STEPS TO REPRODUCE
==================
HR admin > Person Management > search for the employee > Person > Contacts
tab > view history > can see the end date for the deleted contact by the
employee.
EXPECTED BEHAVIOR
=================
When a contact is deleted, the record should get deleted instead of end dating.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |