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A Foreign Key Validation Should Not Be Broken By The Purge (Doc ID 2955338.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Utilities Customer Cloud Service - Version 20C and later
Information in this document applies to any platform.

Goal

While in the process of cancelling / rebilling Bill ID XXXXXXXXX, when attempting to freeze the new bill, error is displayed as "Input request field To Do Id has an invalid value". While Attempting to Complete a bill, Error Stating that the To Do Id is missing is being prompted. The To do has been purged from the system.
 

Solution

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In this Document
Goal
Solution
References


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