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Spinning Wheel After Importing Users in Primavera Administration (Doc ID 2955535.1)

Last updated on JUNE 21, 2023

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

After importing users into Primavera Administration, the spinning wheel remains on the screen for 20 minutes. Users have to refresh the screen in order for the spinning wheel to go away.

EXPECTED BEHAVIOR

User should not have to refresh the screen when importing users.

The issue can be reproduced at will with the following steps:

  1. Log into Primavera.
  2. Add the users to import.
  3. Notice the spinning wheel.

Cause

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In this Document
Symptoms
Cause
Solution
References


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