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BreakGlass Functionality queries (Doc ID 2955628.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Financial Services Accounting Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.

Goal

When Oracle raises AR for Break glass approvals, it was observed that

1. No visibility on which type of access request (Read Only/Edit) is raised


2. No SR Number is populating when the request is made for approvals


3. All completed/Cancelled/Revoked requests state shows as cancelled. If all of AR's will be in Cancelled state. when the audit comes, how are we going to differentiate these requests whether these are really Revoked/Cancelled or how many requests are successful
[Approvals - Oracle operator access to Database -Access revoked after the work done / Approvals Oracle operator access to Database - Access expiry due to time limitations]
 

Solution

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In this Document
Goal
Solution
References


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