My Oracle Support Banner

Visual Builder Preview Button Lands On /fscmUI/redwood (Doc ID 2955690.1)

Last updated on JUNE 27, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
After navigating to Visual Builder and clicking on play button "►" for preview, the page lands on /fscmUI/redwood

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sign-on to application
2. Navigate to Digital Sales > Accounts (My Favorite Accounts)
3. Navigate to Configuration > Visual Builder
4. Select the Projects
5. Select the Workspace
6. Click on the Preview icon (►)
7. The expected page is not displaying, but lands on /fscmUI/redwood

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.