My Oracle Support Banner

RDFCS : Cannot Patch a Config Due to Missing Folder (Doc ID 2956555.1)

Last updated on JUNE 22, 2023

Applies to:

Oracle Retail Demand Forecasting Cloud Service Plus - Version 19.0 and later
Information in this document applies to any platform.

Goal

Configuration patching is failing due to error below. Why?

15:47:37 : INFORMATION : rdf_patchdomain.ksh[502] - Using customer data and domain configuration to build the domain.
15:47:37 : INFORMATION : rdf_patchdomain.ksh[516] - Copying customer domain configuration to config directory
15:47:37 : ERROR : rdf_patchdomain.ksh[525] - Error - directory config_customer/RDF directory does not exist under RPAS_CUST_ROOT.
15:47:37 : ERROR : rdf_patchdomain.ksh[526] - Aborting.
15:47:37 : INFORMATION : rdf_patchdomain.ksh[526] - Exiting script with code: 1
15:47:37 : INFORMATION : rdf_patchdomain.ksh[526] - Creating Log File archive as failure.1.rdf_patchdomain.ksh.20230614154737.tar.gz...
15:47:37 : INFORMATION : rdf_patchdomain.ksh[526] - Moving Log File archive to destination...
15:47:37 : INFORMATION : rdf_patchdomain.ksh[1] - NO_EXIT_STATEMENT 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.