Change Of Tag "Status" On Get Events API Causing Errors On Integration
(Doc ID 2956850.1)
Last updated on JUNE 21, 2023
Applies to:
Oracle Fusion Cloud Field Service - Version 23.A.16 and laterInformation in this document applies to any platform.
Symptoms
Change of "status" tag on Get events API response from "completed" to "complete" causing errors on integration/legacy systems.
Example of erroneous response (see tag "status" on "activityDetails" block):
{
"found": true,
"nextPage": "123456-999,0",
"items": [ {
"eventType": "activityCompleted",
"time": "2023-06-21 14:17:47",
"user": "john.doe",
"activityDetails": {
"apptNumber": "525662825",
"status": "complete",
"duration": 60,
"timeSlot": "10-12",
"customerName": "Crash test dummy",
"streetAddress": "Av. Fake 123",
"language": "sl",
"resourceInternalId": 8100449,
"resourceId": "JOHN",
"date": "2023-06-21",
"activityId": 4232185
},
"activityChanges": {
"XA_CUSTOM_PROP1": "1",
"XA_CUSTOM_PROP2": "S",
"status": "completed",
"duration": 60,
"endTime": "2023-06-21 15:17:00"
}
}],
Example of correct response (see tag "status" on "activityDetails" block):
{
"found": true,
"nextPage": "123456-999,0",
"items": [ {
"eventType": "activityCompleted",
"time": "2023-06-21 14:17:47",
"user": "john.doe",
"activityDetails": {
"apptNumber": "525662825",
"status": "completed",
"duration": 60,
"timeSlot": "10-12",
"customerName": "Crash test dummy",
"streetAddress": "Av. Fake 123",
"language": "sl",
"resourceInternalId": 8100449,
"resourceId": "JOHN",
"date": "2023-06-21",
"activityId": 4232185
},
"activityChanges": {
"XA_CUSTOM_PROP1": "1",
"XA_CUSTOM_PROP2": "S",
"status": "completed",
"duration": 60,
"endTime": "2023-06-21 15:17:00"
}
}],
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |