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User Is Locked On The RTV Ship Screen For Cancelled RTVs (Doc ID 2956922.1)

Last updated on JUNE 22, 2023

Applies to:

Oracle Retail Store Operations Cloud Service - Version 23.1 and later
Information in this document applies to any platform.


If a user enter on the SOCS screen RTV shipments in one RTV with the status Canceled can't get out of the screen.

When the user press the button Back, its shown the message "There are no active containers, the shipment will be deleted. Do you want to continue"
Pressing No, the user continues on the same screen, Pressing Yes, SOCS shows an error message and the user continues on the same screen.

Steps to reproduce:

The issue can be reproduced at will with the following steps:
1. On the RTV Shipment screen select one Canceled RTV.
2. Press the option back and confirm that you will not be able to leave the screen.


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