Issue When Creating A Partner Contact
(Doc ID 2956997.1)
Last updated on JUNE 26, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.22.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.23.01.0 version, Partner Management
While creating a partner contact and associating a ManagerPartyId we are getting an error "Resource can't be set as manager as it isn't a valid manager for the partner".
This issue we are facing on Prod is also replicable in Dev5.
ERROR
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"Resource can't be set as manager as it isn't a valid manager for the partner"
STEPS
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The issue can be reproduced at will with the following steps:
1. create a partner contact
2. associate a ManagerPartyId
3. an error "Resource can't be set as manager as it isn't a valid manager for the partner" is received
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot complete the flow for creating a partner contact and associating a ManagerPartyId.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |