Third Party Price Import Fails Without Error Details
(Doc ID 2957253.1)
Last updated on JUNE 26, 2023
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 and laterInformation in this document applies to any platform.
Symptoms
When importing a third-party price file, the import fails and the error in job admin doesn't have any information.
ERROR
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[LineNum]1[ProcessMessage][ITEM_ID:STORE_ID:EXT_PRICE_EVENT_ID]xxx:xxx:xxx[error]
STEPS
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The issue can be reproduced at will with the following steps:
1. create 3rd party price file (attached file "worked")
2. upload
3. run 3rd party price file import job (success)
4. remove the retail price from one line in the previously loaded file
(attached file "failed")
5. upload
6. run the job again
7. error
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |