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Oracle Fusion Learning Cloud: OTBI Error: "Unauthorized Access: please contact the system administrator" (Doc ID 2957285.1)

Last updated on JULY 03, 2023

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

When accessing an OTBI dashboard, users are facing the following error:

Error: Unauthorized Access: please contact the administrator.

In other cases, the dashboard is empty.

 

Cause

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In this Document
Symptoms
Cause
Solution


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