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Assets Landing Page is Taking Time to Load (Doc ID 2957415.1)

Last updated on AUGUST 19, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.04.0 version, Performance

ACTUAL BEHAVIOR
---------------
Asset Landing page is taking around 3 minutes to load

EXPECTED BEHAVIOR
-----------------------
Asset Landing page should load in less 5 seconds

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Sales >Assets (SUI)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users noticing performance issues while navigating to Assets page

Cause

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In this Document
Symptoms
Cause
Solution
References


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