Redwood HR Helpdesk: What is the Groovy Script To Send Email Notification To Both Primary Contact and Assignee When SR Assigned To An Agent?
(Doc ID 2957966.1)
Last updated on FEBRUARY 01, 2024
Applies to:
Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.23.01.0 and laterInformation in this document applies to any platform.
Goal
On : 11.13.23.01.0 version, Help Desk
Redwood HR Helpdesk: Email Response with Deep Link/Direct URL directing user back SR
Implementing Redwood Help Desk and currently setting up Email responses from Service Requests with a link back to the newly created SR.
What is the Groovy script that is required to send mail to both Primary Contact and Assignee.?
Solution
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In this Document
Goal |
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