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Shell Template Update Fails to Push Custom Email Notifications to the Selected Shells (Doc ID 2958329.1)

Last updated on JULY 05, 2023

Applies to:

Primavera Unifier Cloud Service - Version 23.3 to 23.5 [Release 23.3 to 23.5]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Attempting to update a Business Process via Update Shells in Company Workspace with custom email notifications results with no changes.

EXPECTED BEHAVIOR
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For the custom email notifications to update the intended Shells as expected.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Navigate to Company workspace > Templates > Shells > Impacted Project > Impacted Business Process.
  2. Push to update this custom email notification via Update Shells.
  3. Notice that nothing gets updated with the Impacted Business Process.

Cause

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In this Document
Symptoms
Cause
Solution
References


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