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Object Storage Outgoing Prefix Returns Empty or 500 Error (Doc ID 2958493.1)

Last updated on OCTOBER 09, 2023

Applies to:

Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 23.1 and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 23.1 and later
Oracle Retail Demand Forecasting Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Goal

When attempting to listfiles in the outgoing prefix, nothing is being listed: $ ./fts.sh listfiles planning/<subnamespace>/outgoing
The only message is: Listing files for planning/<subnamespace>/outgoing

When using Postman REST calls, an error is returned: "500 Internal server error".

Similarly: 

curl -sfX GET "${BASE_URL}/${TENANT}/RetailAppsReSTServices/services/private/FTSWrapper/listfiles?prefix=planning/<subnamespace>/outgoing" \
--header 'Accept: application/json' \
--header 'Accept-Language: en' \
--header "Authorization: Bearer ${CLIENT_TOKEN}" | jq

Returns the 500 Internal server error. 

Solution

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