Unable To Create Credit Notes When Supplier And Location VAT regions Are Different (Doc ID 2958673.1)

Last updated on JUNE 30, 2023

Applies to:

Symptoms

Tax validation error occurs when trying to create an credit note without entering tax information when supplier and location VAT regions are different.

ERROR
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"Tax Information is not allowed when Tax is on and when the vendor and the location are of different Vat Region"

Steps to Recreate:

1. Navigate to Create Document.
2. Enter document type as Credit Note and choose supplier and location with different Vat regions.
3. Do not enter tax info. and try to save the document.
4. Notice the below error:
   "Tax Information is not allowed when Tax is on and when the vendor and the location are of different Vat Region"
   
   

Changes

Cause

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