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PROD Instance: <create_datetime> Is Being Modified In Item_supp-country In Case Of XItemSupCtyMod (Doc ID 2958698.1)

Last updated on JUNE 30, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19.3.004.16, Operations & Maintenance

ACTUAL BEHAVIOR
---------------
<create_datetime> is being modified in item_supp_country when XItemSupCtyMod messages are received.

EXPECTED BEHAVIOR
-----------------------
<create_datetime> should not be updated by the message

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. check data in item_supp_country
2. upload XItemSupCtyMod message
3. check data again

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot accurately see when the entry was created.

Cause

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In this Document
Symptoms
Cause
Solution
References


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