My Oracle Support Banner

Oracle Fusion Learning Cloud: Unable To Upload SCORM Content (Doc ID 2958707.1)

Last updated on JULY 05, 2023

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to upload a SCORM file to the system, the 'Save and Close' option is never clickable, it stays greyed out so the user cannot save and upload the SCORM Content.

Steps to Reproduce

  1. Go to My Client Groups -> Learning -> Content
  2. Select Add Content -> Click Add Online Content
  3. Upload the SCORM package but the Save and Close button is not active even when the upload goes to 100%. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.