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Fusion Global HR: HR Not Able To Update Employee Name On Personal Detail Page (Doc ID 2958738.1)

Last updated on JULY 28, 2023

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

    On : 11.13.23.01.0 version, Global Human Resources

    ACTUAL BEHAVIOR
    ---------------
    HR can't update Employee name for one particular User.

    HR can update the name for other users.

    Employee himself can't see the edit icon from My client Group->Person Details->Name Section, when logged in with his account.

 

    EXPECTED BEHAVIOR
    -----------------------
    Name should be editable for HR from My client Group->Person Details->Name Section. HR having all the required privilege to manage this employee data.


    STEPS
    -----------------------
    The issue can be reproduced at will with the following steps:
    HR is trying to update Employee name from My client Group->Person Details , but Edit button is not appearing .

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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