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All Buddy Stores Not Listed In Stock Locator, ItemLookup (Doc ID 2959050.1)

Last updated on JULY 04, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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All Buddy Stores not listed in Stock Locator, ItemLookup

When an Item is searched in Item Lookup, the Stock Locator option does not list all buddy stores SOH.

Example:
Let's consider I am a user of store 3109 ( Faces brand), There are 8 buddy stores configured for this store, 1 (3128) of these 8 are set as Auto receive store, and 2 others (3095 & 3098) are set up to be under the store shipping.

with this, when I do an item lookup and see the stocks in my BUDDY STORE, THIS IS WHAT I AM SEEING NOW :

I can see 9 stores that get listed as the other stores where stock is available
The BUDDY filter is reduced to 3 stores instead of 8.

My stock locator should only list all stores that are marked as buddy stores for my locations, which allows the retailers the control of what data is seen across different stores.
 

EXPECTED BEHAVIOR
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My stock locator should only list all stores that are marked as buddy stores for my locations, which allows the retailers the control of what data is seen across different stores.

STEPS
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The issue can be reproduced at will with the following steps:
1. log in to EICS
2. Item Lookup > Search an item
3. scroll down to the Stock locator in the Item Detail screen
4. check for the buddy store listed.
5. SOH in all buddy stores does not get listed in the stock locator of the item detail screen.

Cause

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In this Document
Symptoms
Cause
Solution


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