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Allocation Cancel Error in SIOCS: "Transfer does not exist for distro number xxxxx" (Doc ID 2959107.1)

Last updated on JULY 04, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

After canceling an Allocation, the Stock Order Delete Message is failing in SIOCS with error:
"Caused by: oracle.retail.sim.common.core.SimServerException: Transfer does not exist for distro number: XXXXXXX"
However, the Allocation exists in SIOCS and is visible on the SOCS screens

Steps to reproduce:

1. Create an Allocation for 1 item and 1 store.
2. Make sure it reaches SIOCS and is visible on SOCS screen (e.g.: Item Lookup - Deliveries).
3. Withdraw/Cancel the Allocation.
4. Notice the error message in MPS_STAGED_MESSAGES.

Cause

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In this Document
Symptoms
Cause
Solution
References


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