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Issue With Low "Days To Hold Store Orders" (Doc ID 2959320.1)

Last updated on JULY 04, 2023

Applies to:

Oracle Retail Store Operations Cloud Service - Version 23.1 and later
Information in this document applies to any platform.


The issue with low "Days to Hold Store Orders"

Stores have scheduled delivery days with your supplier which vary from 1 time per week to 1 time per month, depending on volume and distance to the supplier warehouse. You need to be able to view history in SIOCS for the order cycle. When the store order is purged in 7 days, you aren't able to review/confirm order details while awaiting delivery. You want us to extend the limit for the "Days to Hold Store Orders" in the System Administration options from 7 days to 45 days.

The configuration should be similar across the options.

The issue can be reproduced at will with the following steps:
1. Try to change the "Days to Hold Store Orders" in the System
Administration options to 45 days


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