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Oracle Fusion Recruiting Cloud: Error: The candidate merge couldn't be completed. The candidate merge request is invalid. You can only merge valid candidate types. (IRC-1590545). (IRC-1590540) (Doc ID 2959365.1)

Last updated on AUGUST 06, 2024

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description:


When attempting to merge External Candidate with Ex-Employee and Selecting to RETAIN External Candidate Record in Duplicate Check and Candidate Merge, the following error occurs.


ERROR
-----------------------
The candidate merge couldn't be completed. The candidate merge request is invalid. You can only merge valid candidate types. (IRC-1590545). (IRC-1590540)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. My Client Groups >
2. Hiring >
3. Job Requisition > 
4. Search for the Applicant > 
5. Click on Actions >
6. Duplicate Check/Merge >
7. Merge Candidate with Ex-Employee Record>
8. Select “External candidate” check box and select continue >
9. Error Occurs



Cause

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In this Document
Symptoms
Cause
Solution
  
References


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