Oracle Fusion Recruiting Cloud: Error: The candidate merge couldn't be completed. The candidate merge request is invalid. You can only merge valid candidate types. (IRC-1590545). (IRC-1590540)
(Doc ID 2959365.1)
Last updated on AUGUST 06, 2024
Applies to:
Oracle Recruiting Cloud Service - Version 11.13.23.04.0 and laterInformation in this document applies to any platform.
Symptoms
Problem Description:
When attempting to merge External Candidate with Ex-Employee and Selecting to RETAIN External Candidate Record in Duplicate Check and Candidate Merge, the following error occurs.
ERROR
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The candidate merge couldn't be completed. The candidate merge request is invalid. You can only merge valid candidate types. (IRC-1590545). (IRC-1590540)
STEPS
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The issue can be reproduced at will with the following steps:
1. My Client Groups >
2. Hiring >
3. Job Requisition >
4. Search for the Applicant >
5. Click on Actions >
6. Duplicate Check/Merge >
7. Merge Candidate with Ex-Employee Record>
8. Select “External candidate” check box and select continue >
9. Error Occurs
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |