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OCI Database Management Service : Performance Hub For External Database Throws - No_Mgmt_Agent_Connection_Exception (Doc ID 2959432.1)

Last updated on JANUARY 13, 2024

Applies to:

OCI Database Management Service - Version NA to NA [Release NA]
Information in this document applies to any platform.

Symptoms

In OCI Cloud Console, Performance Hub for external database returns does not result data.

Following error is reported:

Failed to get performance details for the database. Please refer to Performance Hub setup instructions and ensure they were completed. If the problem persists, contact Oracle Support and provide the following information. Error code = No_Mgmt_Agent_Connection_Exception, request ID = <Request ID>, query ID = <Query ID>, category = End_User_Setup


Error stack observed from mgmt_agent.log file:

Authorization=********************************
opc-request-id=<OPC Request ID>
User-Agent=Jersey/2.34 (Apache HttpClient 4.5.14)
Attempts:
<--> Endpoint: management-agent.us-ashburn-1.oci.oraclecloud.com
opc-request-id: <OPC Request ID>
StartTime: 2023-06-21 11:42:59,920 GMT
Exception: javax.ws.rs.ProcessingException: javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated
EndTime: 2023-06-21 11:44:15,782 GMT

 

Cause

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In this Document
Symptoms
Cause
Solution


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