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Next Gen Sales Preview Is Not Showing The Actual Version (Doc ID 2961044.1)

Last updated on SEPTEMBER 04, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.04.0 version, Lead Management

ACTUAL BEHAVIOR
---------------
After changes made in Visual Builder for Leads, when going to Preview mode, the old version is shown, instead of actual modified version.

EXPECTED BEHAVIOR
-----------------------
Preview mode should display actual modified version.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to object page
2. Edit in Visual Builder and make changes
3. Click Preview to check
4. Old version is displayed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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