VBCS is not Opening And Running Highly Slow.
(Doc ID 2961386.1)
Last updated on JULY 18, 2023
Applies to:
Visual Builder Studio - Version 23.07.0 and laterInformation in this document applies to any platform.
Symptoms
VBCS instance is not loading on all the browsers and it throws 502/504 errors after some time. Application connects with BYODB which is having the issue.
When you check on browser console log has the following.
You see messages in your browser's log files like:
"[Client UUID: ffa0c5e4-2a9c-48b4-843a-9e65872fffe2][ECID Headers: Not present] : [APPLICATION LIST ERROR] Internal Server Error - Connection to external tenant database failed. Check if your database is up and running. IO Error: Mismatch with the server cert DN., connect lapse 5 ms., Authentication lapse 0 ms."
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |