RIHA Messages Stuck 'In Queue'
(Doc ID 2961735.1)
Last updated on JULY 17, 2023
Applies to:
Oracle Retail Integration Cloud Service - Version 19.1 to 19.1 [Release 19.1]Information in this document applies to any platform.
Symptoms
On : 19.1.004.1 version, RIHA
ACTUAL BEHAVIOR
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Many messages are stuck 'In Queue' and not moving.
EXPECTED BEHAVIOR
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Messages should process when 'In Queue'
STEPS
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The issue is visible with the following steps:
1. Open RIHA https://<customer host>/riha-web/faces/rihaSummary.jsp?ribAppName=rms
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, messages are not processed
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |