Fusion Global HR: Journeys Assigned Using HDL are not working with journey nudges
(Doc ID 2962006.1)
Last updated on JULY 25, 2023
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.23.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.23.04.0 version, Global Human Resources
Journeys Assigned Using HDL are Not Working with Journey Nudges
STEPS
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The issue can be reproduced at will with the following steps:
1. Ran HDL to allocate Journeys to Employees
2. Configured Nudges to deliver to the Journeys assigned using HDL.
3. Then run the Scheduled Process for Scheduled Nudges.
4. Nudge notifications do not appear in Alerts Composer “Alerts History” or in Employee’s email.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |