Conditional Auto Creation Does Not Create New Record After Removing The Old Linked Record (Doc ID 2962033.1)

Last updated on JULY 21, 2023

Applies to:

Symptoms

On : 23.4 version, Unifier Application

ACTUAL BEHAVIOR

When condition based auto-creation is enabled, editing the source Business Process (BP) record to remove the original entry for the BP Creator and re-submitting it, the source BP record still links to the original auto-created destination BP record instead of auto-creating a second, new, destination record.

EXPECTED BEHAVIOR

Editing the source BP record to remove the originally auto-created destination BP record and resubmitting should auto-create a new destination BP record when the auto-creation condition is met.

The issue can be reproduced at will with the following steps:

1. Project admin mode setup Source BP > Auto-creation tab > Enable Condition based auto-creation > Condition is X.
2. Go to User mode >Source BP > Open the Record > Edit > observe that BP Creator Data Element (DE) has the originally created destination BP record linked.
3. There is a remove icon (X) beside the BP Creator entry, click it to remove the old linked destination BP record entry > Submit.
4. Go back to reopen this source BP record again and find that the BP Creator DE still shows a link to the originally created destination BP record, and a second auto-created destination record is not created.

Changes

Cause

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